AI receptionists

Best AI receptionist for small business

You are shopping for the best AI receptionist for a small business, not a sales desk VoIP seat. On this aisle we would actually buy Smith.ai at $150/mo; everything else below is situational or skip for most one-location businesses.

Pairwise: Rosie vs Frontdesk, where $49 Rosie does not book and Frontdesk at $99 does on Housecall Pro, and Smith.ai vs Ruby, where $150 is AI-first and $250 Ruby is a person. Also Smith.ai alternatives, Ruby alternatives, Rosie alternatives, Frontdesk alternatives, and Upfirst alternatives. Primary phone stats: Missed call statistics 2026.

In this aisle the picks we would actually buy are Smith.ai at $150/mo and Upfirst at $24.95/mo. Aircall fits a HubSpot or Salesforce sales team that wants VoIP plus an AI Voice Agent. Not a one-location business or a solo office. Prices below are monthly prices on the review date, not annual teaser cards.

What is the best AI receptionist for a small business?

For a small business, the AI receptionist we would buy is Smith.ai at $150 a month. It covers 75 calls and has a North America human behind the AI. Cheaper options start at $14 for Voksha Starter, which covers 15 answered calls, and Rosie at $49. Check that a plan books the calendar before you pick on price.

Tool Verdict Price Best for
Smith.ai Solid pick $150/mo Law firms and high-ticket home services that lose real jobs to voicemail
Upfirst Solid pick $24.95/mo Small businesses that get roughly 20 to 90 real calls a month, lose work when nobody picks up, and want calendar booking and warm transfers on the cheapest plan
Weave Situational $199/mo A US or Canada dental, optometry, vet, or specialty-medical office replacing its PBX. Not a plumber, not a salon, not a law firm.
Avoca Situational Custom Larger HVAC, plumbing, and electrical operators already on ServiceTitan (or Housecall Pro) who will sit a demo and fund a sales-quoted AI CSR stack
CallRail Situational $55/mo A local service business that runs Google Ads. Not someone shopping missed-call text-back.
OnCrew Situational $49/mo One to fifteen location home-service businesses that want 24/7 pickup, urgent text to whoever is on call, and a dollar they can read before sales
OpenPhone Situational $19/user/mo A Jobber plumber or Clio law firm that wants a shared SMS inbox. Not a Dentrix dentist, not a Mindbody salon.
PATLive Situational $49/mo Businesses that want a real US person on every call, 24/7, with no contract, and will size minutes on the 50 or 100 minute plan instead of pay as you go
Posh Situational $65/mo Businesses that need a real US person on every ring, will size minutes honestly, and can start on Vogue or Elegant instead of the zero-minute floor
Quo Situational $19/user/mo A Jobber business or a Clio office that wants one shared SMS inbox. Not a Dentrix office. Not a Mindbody business.
Rosie Situational $49/mo Solo home-service owners who want 24/7 pickup and will stay inside 250 minutes, or who will pay Scale $149 when they need booking and transfers
Ruby Situational $250/mo Solo law and other low-volume offices that want a human at 2 a.m. High-volume call businesses should keep walking.
Sameday Situational $449/mo HVAC, plumbing, and electrical businesses with several crews that want an AI CSR with ServiceTitan-style scheduling, will fund Launch at $449, and will sit a demo
Trillet Situational $49/mo Owners who want a flat public floor with no setup fee, will watch a 150-minute bucket, and care more about cheap overage than about native Jobber or Housecall Pro
VoiceCharm Situational $149/mo Home-service owners who will run booking on Google Calendar, need a bigger included minute bucket than the cheap night bots, and will mirror that calendar into Jobber or Housecall Pro themselves
Abby Connect Situational $165/mo Businesses that want a person on new-client and sensitive calls and an AI on routine or overnight calls, on one bill, with a real trial and no contract
AgentZap Situational $109/mo Owners who will pay the $499 setup (or take a Professional 6-month term to waive it), need calendar booking plus on-demand live-agent handoff, and whose month fits the minute bucket
Dialzara Situational $29/mo Low-volume businesses testing AI pickup on Lite, or owners who will pay Pro $99 when they need calendar booking and warm transfer
FirstDial Situational $129/mo Home-service owners who will pay the Starter cash plus setup for 24/7 booking onto a calendar, and who do not need native Jobber or Housecall Pro on day one
RealVoice AI Situational $99/mo Businesses that want a public AI receptionist with a website voice widget, will live with 100 minutes on Starter, and will treat Jobber or Housecall Pro booking as a custom project
RingCentral AI Receptionist Situational $49/mo Businesses already on RingEX that want after-hours pickup and routing, or low-volume lines that will stay near 100 minutes
Voksha Situational $14/mo Low-volume solo businesses that will stay inside 15 answered calls on Starter, or owners who will pay Premium $99 when they need booking and calendar sync
Aira Situational $24.95/mo Small businesses that want per-call AI answering with a built-in lead pipeline, and are fine with booking by text link instead of a confirmed calendar slot
Allo Situational $15/mo Teams that want one business phone with CRM sync and will pay a separate AI Receptionist seat when humans miss the ring
AnswerConnect Situational $350/mo Law firms, medical offices, and high-ticket trades that already pay for a human desk
Bland Situational $0.14/min Builders and enterprises who want an all-in per-minute voice platform with pathways, telephony, and compliance options, and will own the agent build
Frontdesk Situational $99/mo Housecall Pro plumbers and HVAC that want cheap AI-only after-hours pickup and will stay near 200 minutes a month
Grasshopper Situational $14/mo billed annually One-person or very small businesses that want a separate business number, voicemail to email, and texting, and will answer the calls themselves
Hatch Situational Custom Service businesses that buy leads from several sources, run a real CRM, and lose deals because nobody follows up on day three. Multi-location teams get the most out of it.
Marlie Situational $49/mo Businesses that want minute-based AI answering with calendar booking and a 14-day trial, and can pay $99 a month for the plan that books
Nextiva Situational $15/user/mo billed annually Businesses that want one vendor for the phone system and an AI receptionist, and will keep answered calls near 100 a month or pay $0.99 for each one after
Phonely Situational $0 Businesses that want a free way to try AI call answering, and can live with a builder-style voice platform rather than a one-click receptionist
Retell Situational $0.07/min Builders and agencies who want API voice agents, telephony control, simulation testing, and will own LLM and minute math themselves
ServiceAgent Situational $49/mo Small service businesses that want CRM, booking, invoicing, texts, and an AI phone agent in one login, and can predict their call minutes
Simple Phones Situational $49/mo Businesses taking under 100 calls a month that want an AI to answer, book, and take messages, with the vendor doing the agent edits for free
Slang.ai Situational $399 per location Restaurants that take reservations by phone through OpenTable, SevenRooms, Yelp, or Resy and will accept a sales quote to learn the real monthly bill
Synthflow Situational Custom Enterprises and agencies that need a voice AI build platform with native telephony, SLA, and sales-scoped concurrency, not a plug-and-play business phone
Vapi Situational $0.05/min Builders and agencies who will own the agent, the model mix, and stacked minute math, not a forward-and-forget trade line
Goodcall Situational $79/mo Low-volume businesses that need a cheap after-hours bot for FAQs and messages, not an emergency callout
Aircall Skip for most $40/user/mo A HubSpot or Salesforce sales team that wants VoIP plus an AI Voice Agent. Not a one-location business or a solo office.
Broadly Skip for most $799/mo A plumber who wants reviews, missed-call text-back, and an AI front desk in one bundle, and who gets cancel terms in writing that match the FAQ.
JustCall Skip for most $39/user/mo A HubSpot or Salesforce sales desk that wants VoIP plus SMS. Wrong buy for one location or one solo office.
SignpostAI Skip for most $199/mo Home-service businesses that want phone answering, if they get cancel terms in writing. Other offices should look elsewhere.
Numa Skip for most Custom Franchise auto dealerships with a DMS. Not plumbers, dentists, salons, HVAC, or law firms.

FAQ

Which AI receptionists tools would we actually buy?

Smith.ai at $150/mo and Upfirst at $24.95/mo are Solid picks.

What is the cheapest public monthly price in this aisle?

Phonely lists $0 as the public monthly price on the review date.

Which tools in this aisle are Custom pricing?

Avoca, Hatch, Synthflow, and Numa list Custom. There is no public monthly price on the review date.

Which AI receptionists did we review?

1

Smith.ai

7.5/10

Solid pick

Phone answering with a North America human safety net, priced per call, built for law firms first.

$150/mo · Best for: Law firms and high-ticket home services that lose real jobs to voicemail

2

Upfirst

7/10

Solid pick

AI receptionist from $24.95 a month for 30 calls, with booking and transfers on every plan. Starter overage is $1.50 a call. Affiliate program is apply-only, no public link.

$24.95/mo · Best for: Small businesses that get roughly 20 to 90 real calls a month, lose work when nobody picks up, and want calendar booking and warm transfers on the cheapest plan

3

Weave

7.5/10

Situational

A dental phone system with missed-call text in the base plan. A field-service business is shopping the wrong aisle.

$199/mo · Best for: A US or Canada dental, optometry, vet, or specialty-medical office replacing its PBX. Not a plumber, not a salon, not a law firm.

4

Avoca

7/10

Situational

AI front office for ServiceTitan businesses. Convert, Nurture, and Coach. No public pricing as of Oct 19, 2026. Quotes come through a demo.

Custom · Best for: Larger HVAC, plumbing, and electrical operators already on ServiceTitan (or Housecall Pro) who will sit a demo and fund a sales-quoted AI CSR stack

5

CallRail

7/10

Situational

Public-price call tracking so you know which Google ad rang the phone. 250 minutes, then overage they will not refund.

$55/mo · Best for: A local service business that runs Google Ads. Not someone shopping missed-call text-back.

6

OnCrew

7/10

Situational

AI receptionist for HVAC and plumbing from $49. Starter is 100 calls. Overage is $0.99 each, not an auto plan jump.

$49/mo · Best for: One to fifteen location home-service businesses that want 24/7 pickup, urgent text to whoever is on call, and a dollar they can read before sales

7

OpenPhone

7/10

Situational

Cheap shared line on the phones you already carry. Rebranded Quo. If the Google number cannot go down, keep walking.

$19/user/mo · Best for: A Jobber plumber or Clio law firm that wants a shared SMS inbox. Not a Dentrix dentist, not a Mindbody salon.

8

PATLive

7/10

Situational

Live US receptionists from $49 a month, but that $49 plan includes zero minutes at $2.99 each. The 50-minute plan at $99 is the real floor.

$49/mo · Best for: Businesses that want a real US person on every call, 24/7, with no contract, and will size minutes on the 50 or 100 minute plan instead of pay as you go

9

Posh

7/10

Situational

Live US receptionists from $65 a month, but the $65 Chic plan includes zero minutes at $2.30 each. Affiliate path is unknown or apply-only.

$65/mo · Best for: Businesses that need a real US person on every ring, will size minutes honestly, and can start on Vogue or Elegant instead of the zero-minute floor

10

Quo

7/10

Situational

Formerly OpenPhone. Shared business line and Sona on phones you already carry. No Counter & Crew affiliate link yet; buy on quo.com only.

$19/user/mo · Best for: A Jobber business or a Clio office that wants one shared SMS inbox. Not a Dentrix office. Not a Mindbody business.

11

Rosie

7/10

Situational

AI answering from $49 a month. The $49 plan does not book the calendar, and going over minutes upgrades you.

$49/mo · Best for: Solo home-service owners who want 24/7 pickup and will stay inside 250 minutes, or who will pay Scale $149 when they need booking and transfers

12

Ruby

7/10

Situational

Live US receptionists with a public price list. The minutes round up, and overage is not on the marketing page.

$250/mo · Best for: Solo law and other low-volume offices that want a human at 2 a.m. High-volume call businesses should keep walking.

13

Sameday

7/10

Situational

Home-service AI CSR from $449/mo for 500 minutes. Demo-led signup. Public affiliate path gated.

$449/mo · Best for: HVAC, plumbing, and electrical businesses with several crews that want an AI CSR with ServiceTitan-style scheduling, will fund Launch at $449, and will sit a demo

14

Trillet

7/10

Situational

One AI receptionist plan at $49 for 150 minutes. Overage is $0.20 a minute, and the calendar brand is unnamed.

$49/mo · Best for: Owners who want a flat public floor with no setup fee, will watch a 150-minute bucket, and care more about cheap overage than about native Jobber or Housecall Pro

15

VoiceCharm

7/10

Situational

One public plan at $149. Five hundred minutes onto Google Calendar. No native Jobber or Housecall Pro.

$149/mo · Best for: Home-service owners who will run booking on Google Calendar, need a bigger included minute bucket than the cheap night bots, and will mirror that calendar into Jobber or Housecall Pro themselves

16

Abby Connect

6.5/10

Situational

US receptionists and an AI receptionist on one plan from $165 a month for 50 minutes. AI minutes count half. Human minutes cost more than most desks we list.

$165/mo · Best for: Businesses that want a person on new-client and sensitive calls and an AI on routine or overnight calls, on one bill, with a real trial and no contract

17

AgentZap

6.5/10

Situational

AI receptionist from $109 for 150 minutes, plus a $499 training and setup fee on the monthly cards.

$109/mo · Best for: Owners who will pay the $499 setup (or take a Professional 6-month term to waive it), need calendar booking plus on-demand live-agent handoff, and whose month fits the minute bucket

18

Dialzara

6.5/10

Situational

AI receptionist from $29 a month. Lite is 60 minutes with no calendar sync. Pro at $99 is the first plan that books.

$29/mo · Best for: Low-volume businesses testing AI pickup on Lite, or owners who will pay Pro $99 when they need calendar booking and warm transfer

19

FirstDial

6.5/10

Situational

Contractor AI answering from $129 a month for 200 minutes, plus a $129 setup fee on monthly plans.

$129/mo · Best for: Home-service owners who will pay the Starter cash plus setup for 24/7 booking onto a calendar, and who do not need native Jobber or Housecall Pro on day one

20

RealVoice AI

6.5/10

Situational

AI phone plus website voice widget from $99. Starter is 100 minutes. ServiceTitan and Housecall Pro are a custom build, not a toggle.

$99/mo · Best for: Businesses that want a public AI receptionist with a website voice widget, will live with 100 minutes on Starter, and will treat Jobber or Housecall Pro booking as a custom project

21

RingCentral AI Receptionist

6.5/10

Situational

AI answering from $49 with 100 minutes in the box. The phone company behind it is real. The meter is short.

$49/mo · Best for: Businesses already on RingEX that want after-hours pickup and routing, or low-volume lines that will stay near 100 minutes

22

Voksha

6.5/10

Situational

AI receptionist from $14 a month. Starter is 15 calls. Booking and calendar sync wait for Premium at $99.

$14/mo · Best for: Low-volume solo businesses that will stay inside 15 answered calls on Starter, or owners who will pay Premium $99 when they need booking and calendar sync

23

Aira

6/10

Situational

AI receptionist from $24.95 a month for 30 calls, $1.50 a call after that. The four plans match Upfirst's price card number for number.

$24.95/mo · Best for: Small businesses that want per-call AI answering with a built-in lead pipeline, and are fine with booking by text link instead of a confirmed calendar slot

24

Allo

6/10

Situational

Business phone with an AI receptionist add-on. Solo $15/mo ($10 yearly). Business $45/mo. AI Receptionist $32/mo yearly. No contract. Free 7-day trial.

$15/mo · Best for: Teams that want one business phone with CRM sync and will pay a separate AI Receptionist seat when humans miss the ring

25

AnswerConnect

6/10

Situational

Live humans from $350 a month for 200 minutes. Marketing says cancel anytime. The terms lock you for 90 days.

$350/mo · Best for: Law firms, medical offices, and high-ticket trades that already pay for a human desk

26

Bland

6/10

Situational

Build voice AI from $0.14/min. All-in talk rate, not a $49 trade receptionist. Affiliate path gated.

$0.14/min · Best for: Builders and enterprises who want an all-in per-minute voice platform with pathways, telephony, and compliance options, and will own the agent build

27

Frontdesk

6/10

Situational

AI-only receptionist at $99 a month. 200 minutes, then a quarter a minute. No human behind it.

$99/mo · Best for: Housecall Pro plumbers and HVAC that want cheap AI-only after-hours pickup and will stay near 200 minutes a month

28

Grasshopper

6/10

Situational

Virtual business phone from $14 a month billed annually, $18 monthly, with unlimited minutes. A person still has to answer every call.

$14/mo billed annually · Best for: One-person or very small businesses that want a separate business number, voicemail to email, and texting, and will answer the calls themselves

29

Hatch

6/10

Situational

AI calls, texts, and emails that chase every lead for days and book the job. No public price, no published trial, and every plan is an annual agreement per location.

Custom · Best for: Service businesses that buy leads from several sources, run a real CRM, and lose deals because nobody follows up on day three. Multi-location teams get the most out of it.

30

Marlie

6/10

Situational

AI receptionist from $49 a month with 250 minutes, then $0.35 a minute. The $49 plan cannot transfer a call or book the calendar.

$49/mo · Best for: Businesses that want minute-based AI answering with calendar booking and a 14-day trial, and can pay $99 a month for the plan that books

31

Nextiva

6/10

Situational

Business phone from $15/user/mo on a 12-month term, $23 monthly. XBert AI receptionist is $99/mo for 100 conversations, then $0.99 each.

$15/user/mo billed annually · Best for: Businesses that want one vendor for the phone system and an AI receptionist, and will keep answered calls near 100 a month or pay $0.99 for each one after

32

Phonely

6/10

Situational

Free AI phone answering for 100 minutes a month, then Starter at $50 and Pro at $150. The pricing page disagrees with itself on how many minutes those paid plans include.

$0 · Best for: Businesses that want a free way to try AI call answering, and can live with a builder-style voice platform rather than a one-click receptionist

33

Retell

6/10

Situational

Developer voice AI from $0.07 a minute. Pay as you go with $10 free credits, not a $49 trade receptionist.

$0.07/min · Best for: Builders and agencies who want API voice agents, telephony control, simulation testing, and will own LLM and minute math themselves

34

ServiceAgent

6/10

Situational

A free CRM with an AI receptionist you pay for in credits. Core is $49 a month for 2,000 credits, and a voice minute costs 15, so that is about 133 minutes.

$49/mo · Best for: Small service businesses that want CRM, booking, invoicing, texts, and an AI phone agent in one login, and can predict their call minutes

35

Simple Phones

6/10

Situational

AI answering from $49 a month for 100 calls, no contract. Go over your call cap and the number is released, so the cheap plan has a hard ceiling.

$49/mo · Best for: Businesses taking under 100 calls a month that want an AI to answer, book, and take messages, with the vendor doing the agent edits for free

36

Slang.ai

6/10

Situational

Voice AI receptionist built for restaurants. Core is listed from $399 per location and Premium from $599, with no billing period, trial or contract printed.

$399 per location · Best for: Restaurants that take reservations by phone through OpenTable, SevenRooms, Yelp, or Resy and will accept a sales quote to learn the real monthly bill

37

Synthflow

6/10

Situational

Enterprise voice AI platform. Contact Sales from $30,000 a year. Build agents, not a $49 trade receptionist.

Custom · Best for: Enterprises and agencies that need a voice AI build platform with native telephony, SLA, and sales-scoped concurrency, not a plug-and-play business phone

38

Vapi

6/10

Situational

Build voice agents from $0.05/min hosting. Models bill on top. Not a $49 trade receptionist. Affiliate path gated.

$0.05/min · Best for: Builders and agencies who will own the agent, the model mix, and stacked minute math, not a forward-and-forget trade line

39

Goodcall

5/10

Situational

A cheap AI that answers the phone. No human behind it, and almost nobody in the trades has reviewed it in public.

$79/mo · Best for: Low-volume businesses that need a cheap after-hours bot for FAQs and messages, not an emergency callout

40

Aircall

6/10

Skip for most

Sales-desk cloud phone. Essentials is $40 a seat monthly. You still buy three.

$40/user/mo · Best for: A HubSpot or Salesforce sales team that wants VoIP plus an AI Voice Agent. Not a one-location business or a solo office.

41

Broadly

6/10

Skip for most

The FAQ says cancel today. The terms still look like a 12-month auto-renew. List price is $799 a month.

$799/mo · Best for: A plumber who wants reviews, missed-call text-back, and an AI front desk in one bundle, and who gets cancel terms in writing that match the FAQ.

42

JustCall

6/10

Skip for most

Two seats before you have a phone. The $29 on the homepage is annual. The AI that answers is another $99.

$39/user/mo · Best for: A HubSpot or Salesforce sales desk that wants VoIP plus SMS. Wrong buy for one location or one solo office.

43

SignpostAI

4/10

Skip for most

A trades receptionist with public prices. The FAQ says month-to-month. The terms do not.

$199/mo · Best for: Home-service businesses that want phone answering, if they get cancel terms in writing. Other offices should look elsewhere.

44

Numa

3/10

Skip for most

A real AI receptionist for car dealers. If you run a local service business, Capterra is showing you a product they stopped selling.

Custom · Best for: Franchise auto dealerships with a DMS. Not plumbers, dentists, salons, HVAC, or law firms.

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