AI receptionists

Best AI receptionists & phone answering services

AI agents that answer your phone, book appointments, and take messages 24/7, without hiring front-desk staff.

Pairwise: Rosie vs Frontdesk. $49 Rosie does not book. Frontdesk $99 does, on Housecall Pro. Smith.ai vs Ruby: $150 is AI-first. $250 Ruby is a person.

In this aisle the picks we would actually buy are Smith.ai at $150/mo. Skip Aircall if a HubSpot or Salesforce sales team that wants VoIP plus an AI Voice Agent. Not a one-shop plumber, dentist, salon, HVAC truck, or Clio law firm. Prices below are monthly prices on the review date, not annual teaser cards.

Tool Verdict Price Best for
Smith.ai Solid pick $150/mo Law firms and high-ticket home services that lose real jobs to voicemail
Weave Situational $199/mo A US or Canada dental, optometry, vet, or specialty-medical office replacing its PBX. Not a plumber, not a salon, not a law firm.
CallRail Situational $55/mo A plumber, HVAC shop, or law firm that runs Google Ads. Not a salon shopping missed-call text-back.
OpenPhone Situational $19/user/mo A Jobber plumber or Clio law firm that wants a shared SMS inbox. Not a Dentrix dentist, not a Mindbody salon.
Rosie Situational $49/mo Solo home-service owners who want 24/7 pickup and will stay inside 250 minutes, or who will pay Scale $149 when they actually need booking and transfers
Ruby Situational $250/mo Solo law and other low-volume offices that want a human at 2 a.m. Dispatch-heavy plumbers and salons should keep walking.
RingCentral AI Receptionist Situational $49/mo Shops already on RingEX that want after-hours pickup and routing, or low-volume lines that will stay near 100 minutes
AnswerConnect Situational $350/mo Shops that want a real person on every call, will burn about 200 minutes, and will sign a 90-day floor
Frontdesk Situational $99/mo Housecall Pro plumbers and HVAC that want cheap AI-only after-hours pickup and will stay near 200 minutes a month
Goodcall Situational $79/mo Low-volume shops that need a cheap after-hours bot for FAQs and messages, not emergency dispatch
Aircall Skip for most $40/user/mo A HubSpot or Salesforce sales team that wants VoIP plus an AI Voice Agent. Not a one-shop plumber, dentist, salon, HVAC truck, or Clio law firm.
Broadly Skip for most $799/mo A plumber who wants reviews, missed-call text-back, and an AI front desk in one bundle, and who gets cancel terms in writing that match the FAQ.
JustCall Skip for most $39/user/mo A HubSpot or Salesforce sales team that wants VoIP plus SMS. Not a one-shop plumber, dentist, salon, HVAC truck, or solo law firm.
SignpostAI Skip for most $199/mo HVAC and plumbing shops that want phone answering, if they get cancel terms in writing. Dentists, salons, and law firms should look elsewhere.
Numa Skip for most Custom Franchise auto dealerships with a DMS. Not plumbers, dentists, salons, HVAC, or law firms.

FAQ

Which AI receptionists tools would we actually buy?

Smith.ai at $150/mo is a Solid pick.

What is the cheapest public monthly price in this aisle?

OpenPhone lists $19/user/mo as the public monthly price on the review date.

Which tools in this aisle are Custom pricing?

Numa list Custom. There is no public monthly price on the review date.

Ranked reviews

1

Smith.ai

Solid pick

Phone answering with a North America human safety net, priced per call, built for law firms first.

From $150/mo · Crew score 7.5/10 · Best for: Law firms and high-ticket home services that lose real jobs to voicemail

2

Weave

Situational

A dental phone system with missed-call text in the base plan. A plumber is shopping the wrong aisle.

From $199/mo · Crew score 7.5/10 · Best for: A US or Canada dental, optometry, vet, or specialty-medical office replacing its PBX. Not a plumber, not a salon, not a law firm.

3

CallRail

Situational

Public-price call tracking so you know which Google ad rang the phone. 250 minutes, then overage they will not refund.

From $55/mo · Crew score 7/10 · Best for: A plumber, HVAC shop, or law firm that runs Google Ads. Not a salon shopping missed-call text-back.

4

OpenPhone

Situational

Cheap shared line on the phones you already carry. Rebranded Quo. If the Google number cannot go down, keep walking.

From $19/user/mo · Crew score 7/10 · Best for: A Jobber plumber or Clio law firm that wants a shared SMS inbox. Not a Dentrix dentist, not a Mindbody salon.

5

Rosie

Situational

AI answering from $49 a month. The $49 plan does not book the calendar, and going over minutes upgrades you.

From $49/mo · Crew score 7/10 · Best for: Solo home-service owners who want 24/7 pickup and will stay inside 250 minutes, or who will pay Scale $149 when they actually need booking and transfers

6

Ruby

Situational

Live US receptionists with a public price list. The minutes round up, and overage is not on the marketing page.

From $250/mo · Crew score 7/10 · Best for: Solo law and other low-volume offices that want a human at 2 a.m. Dispatch-heavy plumbers and salons should keep walking.

7

RingCentral AI Receptionist

Situational

AI answering from $49 with 100 minutes in the box. The phone company behind it is real. The meter is short.

From $49/mo · Crew score 6.5/10 · Best for: Shops already on RingEX that want after-hours pickup and routing, or low-volume lines that will stay near 100 minutes

8

AnswerConnect

Situational

Live humans from $350 a month for 200 minutes. Marketing says cancel anytime. The terms lock you for 90 days.

From $350/mo · Crew score 6/10 · Best for: Shops that want a real person on every call, will burn about 200 minutes, and will sign a 90-day floor

9

Frontdesk

Situational

AI-only receptionist at $99 a month. 200 minutes, then a quarter a minute. No human behind it.

From $99/mo · Crew score 6/10 · Best for: Housecall Pro plumbers and HVAC that want cheap AI-only after-hours pickup and will stay near 200 minutes a month

10

Goodcall

Situational

A cheap AI that answers the phone. No human behind it, and almost nobody in the trades has reviewed it in public.

From $79/mo · Crew score 5/10 · Best for: Low-volume shops that need a cheap after-hours bot for FAQs and messages, not emergency dispatch

11

Aircall

Skip for most

Sales-desk cloud phone. Essentials is $40 a seat monthly. You still buy three.

From $40/user/mo · Crew score 6/10 · Best for: A HubSpot or Salesforce sales team that wants VoIP plus an AI Voice Agent. Not a one-shop plumber, dentist, salon, HVAC truck, or Clio law firm.

12

Broadly

Skip for most

The FAQ says cancel today. The terms still look like a 12-month auto-renew. List price is $799 a month.

From $799/mo · Crew score 6/10 · Best for: A plumber who wants reviews, missed-call text-back, and an AI front desk in one bundle, and who gets cancel terms in writing that match the FAQ.

13

JustCall

Skip for most

Two-seat sales phone. The $29 is annual. AI that answers is $99 extra.

From $39/user/mo · Crew score 6/10 · Best for: A HubSpot or Salesforce sales team that wants VoIP plus SMS. Not a one-shop plumber, dentist, salon, HVAC truck, or solo law firm.

14

SignpostAI

Skip for most

A trades receptionist with public prices. The FAQ says month-to-month. The terms do not.

From $199/mo · Crew score 4/10 · Best for: HVAC and plumbing shops that want phone answering, if they get cancel terms in writing. Dentists, salons, and law firms should look elsewhere.

15

Numa

Skip for most

A real AI receptionist for car dealers. If you run a shop, Capterra is showing you a product they stopped selling.

From Custom · Crew score 3/10 · Best for: Franchise auto dealerships with a DMS. Not plumbers, dentists, salons, HVAC, or law firms.

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