AI receptionists
Best AI receptionist for small business
You are shopping for the best AI receptionist for a small business, not a sales desk VoIP seat. On this aisle we would actually buy Smith.ai at $150/mo; everything else below is situational or skip for most one-location businesses.
Home service: Plumbers · HVAC · Electricians · Pest control · Landscapers · Painters · Garage door · Locksmiths · General contractors
Health: Dentists · Healthcare · Chiropractors · Vets · Optometry · Med spas
Shops and offices: Law firms · Barbers · Accountants
Auto: Auto repair · Dealers
Pairwise: Rosie vs Frontdesk, where $49 Rosie does not book and Frontdesk at $99 does on Housecall Pro, and Smith.ai vs Ruby, where $150 is AI-first and $250 Ruby is a person. Also Smith.ai alternatives, Ruby alternatives, Rosie alternatives, Frontdesk alternatives, and Upfirst alternatives. Primary phone stats: Missed call statistics 2026.
In this aisle the picks we would actually buy are Smith.ai at $150/mo and Upfirst at $24.95/mo. Aircall fits a HubSpot or Salesforce sales team that wants VoIP plus an AI Voice Agent. Not a one-location business or a solo office. Prices below are monthly prices on the review date, not annual teaser cards.
What is the best AI receptionist for a small business?
For a small business, the AI receptionist we would buy is Smith.ai at $150 a month. It covers 75 calls and has a North America human behind the AI. Cheaper options start at $14 for Voksha Starter, which covers 15 answered calls, and Rosie at $49. Check that a plan books the calendar before you pick on price.
| Tool | Verdict | Price | Best for |
|---|---|---|---|
| Smith.ai | Solid pick | $150/mo | Law firms and high-ticket home services that lose real jobs to voicemail |
| Upfirst | Solid pick | $24.95/mo | Small businesses that get roughly 20 to 90 real calls a month, lose work when nobody picks up, and want calendar booking and warm transfers on the cheapest plan |
| Weave | Situational | $199/mo | A US or Canada dental, optometry, vet, or specialty-medical office replacing its PBX. Not a plumber, not a salon, not a law firm. |
| Avoca | Situational | Custom | Larger HVAC, plumbing, and electrical operators already on ServiceTitan (or Housecall Pro) who will sit a demo and fund a sales-quoted AI CSR stack |
| CallRail | Situational | $55/mo | A local service business that runs Google Ads. Not someone shopping missed-call text-back. |
| OnCrew | Situational | $49/mo | One to fifteen location home-service businesses that want 24/7 pickup, urgent text to whoever is on call, and a dollar they can read before sales |
| OpenPhone | Situational | $19/user/mo | A Jobber plumber or Clio law firm that wants a shared SMS inbox. Not a Dentrix dentist, not a Mindbody salon. |
| PATLive | Situational | $49/mo | Businesses that want a real US person on every call, 24/7, with no contract, and will size minutes on the 50 or 100 minute plan instead of pay as you go |
| Posh | Situational | $65/mo | Businesses that need a real US person on every ring, will size minutes honestly, and can start on Vogue or Elegant instead of the zero-minute floor |
| Quo | Situational | $19/user/mo | A Jobber business or a Clio office that wants one shared SMS inbox. Not a Dentrix office. Not a Mindbody business. |
| Rosie | Situational | $49/mo | Solo home-service owners who want 24/7 pickup and will stay inside 250 minutes, or who will pay Scale $149 when they need booking and transfers |
| Ruby | Situational | $250/mo | Solo law and other low-volume offices that want a human at 2 a.m. High-volume call businesses should keep walking. |
| Sameday | Situational | $449/mo | HVAC, plumbing, and electrical businesses with several crews that want an AI CSR with ServiceTitan-style scheduling, will fund Launch at $449, and will sit a demo |
| Trillet | Situational | $49/mo | Owners who want a flat public floor with no setup fee, will watch a 150-minute bucket, and care more about cheap overage than about native Jobber or Housecall Pro |
| VoiceCharm | Situational | $149/mo | Home-service owners who will run booking on Google Calendar, need a bigger included minute bucket than the cheap night bots, and will mirror that calendar into Jobber or Housecall Pro themselves |
| Abby Connect | Situational | $165/mo | Businesses that want a person on new-client and sensitive calls and an AI on routine or overnight calls, on one bill, with a real trial and no contract |
| AgentZap | Situational | $109/mo | Owners who will pay the $499 setup (or take a Professional 6-month term to waive it), need calendar booking plus on-demand live-agent handoff, and whose month fits the minute bucket |
| Dialzara | Situational | $29/mo | Low-volume businesses testing AI pickup on Lite, or owners who will pay Pro $99 when they need calendar booking and warm transfer |
| FirstDial | Situational | $129/mo | Home-service owners who will pay the Starter cash plus setup for 24/7 booking onto a calendar, and who do not need native Jobber or Housecall Pro on day one |
| RealVoice AI | Situational | $99/mo | Businesses that want a public AI receptionist with a website voice widget, will live with 100 minutes on Starter, and will treat Jobber or Housecall Pro booking as a custom project |
| RingCentral AI Receptionist | Situational | $49/mo | Businesses already on RingEX that want after-hours pickup and routing, or low-volume lines that will stay near 100 minutes |
| Voksha | Situational | $14/mo | Low-volume solo businesses that will stay inside 15 answered calls on Starter, or owners who will pay Premium $99 when they need booking and calendar sync |
| Aira | Situational | $24.95/mo | Small businesses that want per-call AI answering with a built-in lead pipeline, and are fine with booking by text link instead of a confirmed calendar slot |
| Allo | Situational | $15/mo | Teams that want one business phone with CRM sync and will pay a separate AI Receptionist seat when humans miss the ring |
| AnswerConnect | Situational | $350/mo | Law firms, medical offices, and high-ticket trades that already pay for a human desk |
| Bland | Situational | $0.14/min | Builders and enterprises who want an all-in per-minute voice platform with pathways, telephony, and compliance options, and will own the agent build |
| Frontdesk | Situational | $99/mo | Housecall Pro plumbers and HVAC that want cheap AI-only after-hours pickup and will stay near 200 minutes a month |
| Grasshopper | Situational | $14/mo billed annually | One-person or very small businesses that want a separate business number, voicemail to email, and texting, and will answer the calls themselves |
| Hatch | Situational | Custom | Service businesses that buy leads from several sources, run a real CRM, and lose deals because nobody follows up on day three. Multi-location teams get the most out of it. |
| Marlie | Situational | $49/mo | Businesses that want minute-based AI answering with calendar booking and a 14-day trial, and can pay $99 a month for the plan that books |
| Nextiva | Situational | $15/user/mo billed annually | Businesses that want one vendor for the phone system and an AI receptionist, and will keep answered calls near 100 a month or pay $0.99 for each one after |
| Phonely | Situational | $0 | Businesses that want a free way to try AI call answering, and can live with a builder-style voice platform rather than a one-click receptionist |
| Retell | Situational | $0.07/min | Builders and agencies who want API voice agents, telephony control, simulation testing, and will own LLM and minute math themselves |
| ServiceAgent | Situational | $49/mo | Small service businesses that want CRM, booking, invoicing, texts, and an AI phone agent in one login, and can predict their call minutes |
| Simple Phones | Situational | $49/mo | Businesses taking under 100 calls a month that want an AI to answer, book, and take messages, with the vendor doing the agent edits for free |
| Slang.ai | Situational | $399 per location | Restaurants that take reservations by phone through OpenTable, SevenRooms, Yelp, or Resy and will accept a sales quote to learn the real monthly bill |
| Synthflow | Situational | Custom | Enterprises and agencies that need a voice AI build platform with native telephony, SLA, and sales-scoped concurrency, not a plug-and-play business phone |
| Vapi | Situational | $0.05/min | Builders and agencies who will own the agent, the model mix, and stacked minute math, not a forward-and-forget trade line |
| Goodcall | Situational | $79/mo | Low-volume businesses that need a cheap after-hours bot for FAQs and messages, not an emergency callout |
| Aircall | Skip for most | $40/user/mo | A HubSpot or Salesforce sales team that wants VoIP plus an AI Voice Agent. Not a one-location business or a solo office. |
| Broadly | Skip for most | $799/mo | A plumber who wants reviews, missed-call text-back, and an AI front desk in one bundle, and who gets cancel terms in writing that match the FAQ. |
| JustCall | Skip for most | $39/user/mo | A HubSpot or Salesforce sales desk that wants VoIP plus SMS. Wrong buy for one location or one solo office. |
| SignpostAI | Skip for most | $199/mo | Home-service businesses that want phone answering, if they get cancel terms in writing. Other offices should look elsewhere. |
| Numa | Skip for most | Custom | Franchise auto dealerships with a DMS. Not plumbers, dentists, salons, HVAC, or law firms. |
FAQ
Which AI receptionists tools would we actually buy?
Smith.ai at $150/mo and Upfirst at $24.95/mo are Solid picks.
What is the cheapest public monthly price in this aisle?
Phonely lists $0 as the public monthly price on the review date.
Which tools in this aisle are Custom pricing?
Avoca, Hatch, Synthflow, and Numa list Custom. There is no public monthly price on the review date.
Which AI receptionists did we review?
Smith.ai
7.5/10
Solid pickPhone answering with a North America human safety net, priced per call, built for law firms first.
Upfirst
7/10
Solid pickAI receptionist from $24.95 a month for 30 calls, with booking and transfers on every plan. Starter overage is $1.50 a call. Affiliate program is apply-only, no public link.
Weave
7.5/10
SituationalA dental phone system with missed-call text in the base plan. A field-service business is shopping the wrong aisle.
Avoca
7/10
SituationalAI front office for ServiceTitan businesses. Convert, Nurture, and Coach. No public pricing as of Oct 19, 2026. Quotes come through a demo.
CallRail
7/10
SituationalPublic-price call tracking so you know which Google ad rang the phone. 250 minutes, then overage they will not refund.
OnCrew
7/10
SituationalAI receptionist for HVAC and plumbing from $49. Starter is 100 calls. Overage is $0.99 each, not an auto plan jump.
OpenPhone
7/10
SituationalCheap shared line on the phones you already carry. Rebranded Quo. If the Google number cannot go down, keep walking.
PATLive
7/10
SituationalLive US receptionists from $49 a month, but that $49 plan includes zero minutes at $2.99 each. The 50-minute plan at $99 is the real floor.
Posh
7/10
SituationalLive US receptionists from $65 a month, but the $65 Chic plan includes zero minutes at $2.30 each. Affiliate path is unknown or apply-only.
Quo
7/10
SituationalFormerly OpenPhone. Shared business line and Sona on phones you already carry. No Counter & Crew affiliate link yet; buy on quo.com only.
Rosie
7/10
SituationalAI answering from $49 a month. The $49 plan does not book the calendar, and going over minutes upgrades you.
Ruby
7/10
SituationalLive US receptionists with a public price list. The minutes round up, and overage is not on the marketing page.
Sameday
7/10
SituationalHome-service AI CSR from $449/mo for 500 minutes. Demo-led signup. Public affiliate path gated.
Trillet
7/10
SituationalOne AI receptionist plan at $49 for 150 minutes. Overage is $0.20 a minute, and the calendar brand is unnamed.
VoiceCharm
7/10
SituationalOne public plan at $149. Five hundred minutes onto Google Calendar. No native Jobber or Housecall Pro.
Abby Connect
6.5/10
SituationalUS receptionists and an AI receptionist on one plan from $165 a month for 50 minutes. AI minutes count half. Human minutes cost more than most desks we list.
AgentZap
6.5/10
SituationalAI receptionist from $109 for 150 minutes, plus a $499 training and setup fee on the monthly cards.
Dialzara
6.5/10
SituationalAI receptionist from $29 a month. Lite is 60 minutes with no calendar sync. Pro at $99 is the first plan that books.
FirstDial
6.5/10
SituationalContractor AI answering from $129 a month for 200 minutes, plus a $129 setup fee on monthly plans.
RealVoice AI
6.5/10
SituationalAI phone plus website voice widget from $99. Starter is 100 minutes. ServiceTitan and Housecall Pro are a custom build, not a toggle.
RingCentral AI Receptionist
6.5/10
SituationalAI answering from $49 with 100 minutes in the box. The phone company behind it is real. The meter is short.
Voksha
6.5/10
SituationalAI receptionist from $14 a month. Starter is 15 calls. Booking and calendar sync wait for Premium at $99.
Aira
6/10
SituationalAI receptionist from $24.95 a month for 30 calls, $1.50 a call after that. The four plans match Upfirst's price card number for number.
Allo
6/10
SituationalBusiness phone with an AI receptionist add-on. Solo $15/mo ($10 yearly). Business $45/mo. AI Receptionist $32/mo yearly. No contract. Free 7-day trial.
AnswerConnect
6/10
SituationalLive humans from $350 a month for 200 minutes. Marketing says cancel anytime. The terms lock you for 90 days.
Bland
6/10
SituationalBuild voice AI from $0.14/min. All-in talk rate, not a $49 trade receptionist. Affiliate path gated.
Frontdesk
6/10
SituationalAI-only receptionist at $99 a month. 200 minutes, then a quarter a minute. No human behind it.
Grasshopper
6/10
SituationalVirtual business phone from $14 a month billed annually, $18 monthly, with unlimited minutes. A person still has to answer every call.
Hatch
6/10
SituationalAI calls, texts, and emails that chase every lead for days and book the job. No public price, no published trial, and every plan is an annual agreement per location.
Marlie
6/10
SituationalAI receptionist from $49 a month with 250 minutes, then $0.35 a minute. The $49 plan cannot transfer a call or book the calendar.
Nextiva
6/10
SituationalBusiness phone from $15/user/mo on a 12-month term, $23 monthly. XBert AI receptionist is $99/mo for 100 conversations, then $0.99 each.
Phonely
6/10
SituationalFree AI phone answering for 100 minutes a month, then Starter at $50 and Pro at $150. The pricing page disagrees with itself on how many minutes those paid plans include.
Retell
6/10
SituationalDeveloper voice AI from $0.07 a minute. Pay as you go with $10 free credits, not a $49 trade receptionist.
ServiceAgent
6/10
SituationalA free CRM with an AI receptionist you pay for in credits. Core is $49 a month for 2,000 credits, and a voice minute costs 15, so that is about 133 minutes.
Simple Phones
6/10
SituationalAI answering from $49 a month for 100 calls, no contract. Go over your call cap and the number is released, so the cheap plan has a hard ceiling.
Slang.ai
6/10
SituationalVoice AI receptionist built for restaurants. Core is listed from $399 per location and Premium from $599, with no billing period, trial or contract printed.
Synthflow
6/10
SituationalEnterprise voice AI platform. Contact Sales from $30,000 a year. Build agents, not a $49 trade receptionist.
Vapi
6/10
SituationalBuild voice agents from $0.05/min hosting. Models bill on top. Not a $49 trade receptionist. Affiliate path gated.
Goodcall
5/10
SituationalA cheap AI that answers the phone. No human behind it, and almost nobody in the trades has reviewed it in public.
Aircall
6/10
Skip for mostSales-desk cloud phone. Essentials is $40 a seat monthly. You still buy three.
Broadly
6/10
Skip for mostThe FAQ says cancel today. The terms still look like a 12-month auto-renew. List price is $799 a month.
JustCall
6/10
Skip for mostTwo seats before you have a phone. The $29 on the homepage is annual. The AI that answers is another $99.
SignpostAI
4/10
Skip for mostA trades receptionist with public prices. The FAQ says month-to-month. The terms do not.
Numa
3/10
Skip for mostA real AI receptionist for car dealers. If you run a local service business, Capterra is showing you a product they stopped selling.
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