- Google Voice sells two sets of plans on workspace.google.com/products/voice, checked October 22, 2026. One person: Basic $0, Starter $10 a month, Standard $20 a month ($10 for the first 6 months). Teams: Starter $10, Standard $20, Premier $30 per user a month.
- Team plans require a Google Workspace plan billed separately. Google’s Workspace pricing page lists Business Starter at $7 per user a month on the annual commitment. Our math: the cheapest team seat is $17 a month before tax.
- It is a phone line, not an answering service. There is no AI receptionist and no live answering on the pricing page.
What it actually does
Google Voice gives you a business number that rings the Voice app on your phone and computer, supported desk phones, and Gmail. Voicemails are transcribed and spam calls are filtered. Calling and texting inside the US are unlimited, subject to Google’s acceptable use policy.
The one-person plans run on a personal Gmail account. Basic is free but needs an existing mobile number, and Google’s help center shows no 911 support on it. Starter at $10 a month adds 24/7 support, call recording, three-way calling, transfers, desk phones, and a promise that the number will not be reclaimed for inactivity. Standard adds an auto attendant (a phone menu) and Gemini notes on your calls. If you cancel a one-person plan, Google makes you wait 30 days before you can buy it again.
The team plans sit on top of Google Workspace. Starter covers up to 10 users. Standard removes the user cap and adds auto attendants, ring groups, call queuing, and eDiscovery. Premier adds automatic recording, transcription, and AI notes, plus reporting in BigQuery.
Who should buy it
Buy it
Buy it if you already run your business email on Google Workspace and want a real business number for each person without a second vendor. Consultants, agencies, clinics, and service businesses with a few people on the phone fit well. For one person, $10 a month for a number that will not be reclaimed is hard to beat, and Standard at $20 puts a menu in front of callers.
The catch
The reason not to buy is that nothing answers when you cannot. A missed call becomes a voicemail and a transcript. If your problem is calls going unanswered during the workday, you need an AI receptionist such as Upfirst at $24.95 for 30 calls or Rosie at $49, or a missed-call text-back tool, on top of whatever phone you use.
Compare the phone itself too. Grasshopper starts at $14 a month billed annually with unlimited users on Solo Plus and up, with no Workspace. OpenPhone starts at $19 per user a month with shared numbers built for teams. Ooma Office is $19.95 per user with an AI answering add-on from $14.99, and Nextiva sells its own AI receptionist at $99 a month. Google Voice is cheaper than most of them for one Workspace user and has none of their answering add-ons.
Want help porting your number, setting up the menu and ring groups, or pairing Voice with an AI receptionist? Email support@counterandcrew.com. We set this up nationwide, done for you: start at /start/ or see /installs/.
