What it actually does
Trillet’s AI receptionist at trillet.ai answers the business phone when you cannot. You keep your existing number. Call forwarding is the control: when you are busy, unanswered, or closed, the bot picks up instead of voicemail. It learns from a website URL (services, hours, pricing, FAQs you can edit), books against a connected calendar, can send SMS confirmations, and emails a summary with who called and why. That is the product they sell on the receptionist pages. It is not a human answering service. There is no Smith.ai or Ruby person on every ring. It is not a reviews SKU. It is not a Jobber or Housecall Pro brain on the pages we opened.
One receptionist plan on trillet.ai/receptionist/pricing on September 16, 2026. Forty-nine dollars a month for 150 included minutes (they say about 75 calls if the average run is two minutes). Extra minutes are $0.20 each with no forced plan jump. SMS is $0.02 each, or $0.01 if you bring your own Twilio or Telnyx number. No setup fee on that card. No contracts on the marketing copy. Cancel anytime. Twenty-eight day money-back, no questions asked. Agency and white-label start at $99 a month if you are deploying for clients. Terms of Use (effective May 21, 2026) still say subscriptions renew automatically unless cancelled before renewal, and cancelling stops future renewal without refunding the current billing period after any guarantee window. That is ordinary SaaS, not a surprise 12-month hook.
It is still AI only. FAQ: callers get a natural voice trained on your business details. FAQ: connect your calendar and it books directly. The receptionist pricing and product pages do not name Google Calendar, Outlook, Calendly, Jobber, or Housecall Pro. Treat the booking claim as real only after you confirm which calendar you actually wire.
Who should buy it
Buy it
Buy the $49 plan if after-hours voicemail is the real leak, 150 minutes is an honest month, and you want the overage line to stay cheap when a Tuesday runs long. Buy it when no setup fee and a 28-day money-back window matter more than a bigger included pile. Agency from $99 is for people deploying for clients, not for a single line that needed more minutes.
Skip it
Do not buy it thinking $49 equals Rosie minutes. Rosie Professional is also $49 and prints 250 minutes with booking and transfer on that tier. Do not buy it as the cheapest door in the aisle. Dialzara Lite is $29 for 60 minutes. OnCrew Starter is $49 for 100 calls on a per-call meter. Goodcall starts at $79. VoiceCharm is $149 for 500 minutes onto Google Calendar. Do not buy it as a 2 a.m. person on the line. That is still Smith.ai or Ruby. Do not buy it as a native Jobber or Housecall Pro write. Those names are not on the receptionist cards we opened.
The catch
The reason not to buy, even when $0.20 overage and zero setup look cleaner than AgentZap Starter at $109 plus a $499 training fee, is the minute math against Rosie at the same floor. Same cash, thinner bucket. If your month is short rings and high volume, Rosie’s 250 minutes usually lasts longer before overage. If your month is quieter and you care about the printed overage rate staying low, Trillet’s $0.20 is the cleaner invoice. Either way you are still on an AI-only product with unnamed calendar brands and a thin independent review trail the day we sat through the page.
