How we checked this
We opened heyrosie.com/pricing (plan cards + FAQ) and the Rosie Terms of Use on October 6, 2026. Monthly cash and meter rules below match those pages. We did not run a live business line through Rosie for this refresh. The verdict is for home-service owners comparing AI answering, not law-firm intake stacks.
How much does Rosie AI cost per month?
Rosie Professional costs $49 a month for 250 minutes. Scale is $149 for 1,000 minutes and Growth is $299 for 2,000. Professional texts a booking link. Calendar booking and live transfer start at Scale. Source: heyrosie.com/pricing, October 18, 2026.
Rosie: Situational
You are with a customer when the business line rings. $49 looks like a receptionist. On Professional it is closer to a careful message-taker. She picks up, works from your FAQs, texts you a summary, and can send a booking link. She does not sit on your calendar until Scale.
We score it 7/10, Situational. It can work. Read the catch before you treat $49 like a booker.
What does Rosie actually do?
Rosie is an AI that answers the business phone. Rally Commerce, Inc. does business as Rosie at heyrosie.com. You forward the line or take a Rosie number, she greets the caller, works from the FAQs you typed in, texts you a summary, and keeps a recording. English and Spanish are on every plan. Website chat is free. That is the product on Professional.
On the live pricing page (October 6, 2026) Professional is $49 a month for 250 minutes, and the booking it can do is a link by text. Scale at $149 a month for 1,000 minutes is the first plan that books on Google Calendar, Calendly, Acuity, or Appointlet, texts during the call, and will transfer live. Growth is $299 a month for 2,000 minutes, with waterfall transfers, custom training docs, and white-glove onboarding. Custom is a quote. Website Texting is a named add-on at $50 a month for 25 conversations, then $1 each.
It is not a human answering service. It is not missed-call text-back as a priced SKU. It is not a review engine. Do not confuse it with other “Rosie” products that show up on G2.
Should you buy Rosie?
Buy it if you run a one-location home-service business, after-hours is mostly “are you open, can you come tomorrow,” and 250 minutes is close to a real month. The $49 plan will pick up, take the message, and text you so you can call back from the job. Buy Scale if you actually needed her to put the job on the calendar while you are still on that job.
Skip it
Do not buy Professional thinking you bought a booker. Their own FAQ says the cheap plan sends a link. Do not buy it if a 2 a.m. emergency needs a person. That is still Smith.ai at $150 or Ruby at $250. Do not buy it as a Jobber or Housecall Pro brain. Do not treat the annual toggle as a price table. The page still copies one plan’s yearly math onto the other cards. Monthly cash is the From.
What is the catch with Rosie?
The reason not to buy, even when $49 looks cheap next to Frontdesk’s $99, is the meter plus the upgrade. Terms of Use (February 5, 2026): minutes bill in 60-second increments, rounded up. If you blow the allowance, Rosie automatically moves you to a higher plan and keeps you there until you downgrade. The upgrade hits the current period and at least the next two billing periods. That is not a $0.25 overage SKU you can shrug off.
Trial is 7 days. Terms say it converts unless you cancel, and a payment method is required. Ignore the JSON-LD line that still says no credit card. Legal pattern: 30-day auto-renew, payments non-refundable, cancel in the dashboard at the end of the current cycle. Numbers not ported back within three months of cancel can be released. Unlimited-minute plans are leftover for people on pre-February 2026 terms. They are not the 2026 public list.
