- Grasshopper lists True Solo at $14 a month billed annually ($18 billed monthly), Solo Plus at $25 ($32), and Small Business at $55 ($70) on grasshopper.com/pricing, checked October 17, 2026. Minutes are unlimited.
- Our math: annual billing saves $48, $84, and $180 a year on the three plans, about 22% to 23%. Texting adds $37.50 in the first year ($19.50 plus $1.50 a month).
- It is a phone system, not an answering service. Nothing on the pricing page answers a call for you.
What it actually does
Grasshopper gives your business a number, either local or toll free, that rings the phones you already own. You get voicemail sent to email, business hours, call screening, a desktop and mobile app, and 24/7 support. Calling minutes are unlimited. You can also text from the business number once you register it with carriers.
The three plans differ mostly by people and lines. True Solo is 1 user, 1 number, and 1 extension. Solo Plus is unlimited users, 1 number, and 3 extensions. Small Business is unlimited users, 4 numbers, and unlimited extensions. Extra numbers cost $9 a month each on annual billing and $10 on monthly. Extra extensions on Solo Plus cost $3 annual or $5 monthly. True Solo has no call recording, and the site warns you before checkout if your account would lose it.
Terms are plain. Service is monthly or annual. Upgrades take effect immediately and downgrades at the next billing cycle. The page offers a 7-day free trial with no card, and says purchases are backed by a 7-day money-back guarantee. It also advertises up to $75 off a first purchase, which changes by plan and billing term, so read the checkout screen. Greeting recordings by a voice actor are a one-time $75 for up to 250 words. Prices are before sales tax.
Who should buy it
Buy it
Buy it if you are a one-person business, or a small team, that wants a clean business number instead of giving out a personal cell. A consultant, a bookkeeper, a photographer, or a tutor can all use it the same way. Solo Plus at $25 on annual billing is the practical pick for a small team, since it has no per-user charge.
The catch
For a shared number with texting built in, OpenPhone is the closer comparison, though it charges per user. For a larger phone system with an AI layer, see RingCentral. Check each page for the current prices and what the AI part includes.
The reason not to buy is simple. Grasshopper does not pick up. If you are with a client or in a meeting, the caller gets a greeting and a voicemail, and many of them hang up and call the next listing. The $14 headline price also assumes annual billing and one number, and texting, extra numbers, and international calling are all separate costs.
Want help forwarding your number and testing the first calls? Email support@counterandcrew.com, or see nationwide done-for-you setup at /start/ and /installs/.
