Marlie

6/10

Situational

AI receptionist from $49 a month with 250 minutes, then $0.35 a minute. The $49 plan cannot transfer a call or book the calendar.

$49/mo · Published · Updated

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Pros

  • Public prices on marlie.ai/pricing (Oct 16, 2026): Basic $49 for 250 minutes, Standard $99 for 500, Pro $199 for 1,000, Premium $399 for 2,000
  • Standard adds calendar booking, real-time availability, rescheduling, and a transfer to one number. Pro adds department transfer, checkout links, a knowledge base, and custom data fields
  • Month to month. The pricing page says cancel anytime with no long-term contracts, and the site advertises a 14-day free trial

Cons

  • Basic does not transfer calls, takes no document uploads, and does one action per call. It only takes messages, sends a text link, and screens spam
  • Overage is $0.35 a minute on Basic and Standard, so a busy month adds up fast. Pro is $0.30 and Premium is $0.25
  • The homepage is written for locksmiths, towing, and similar businesses, and the pricing page shows restaurant testimonials. No annual price, setup fee, or minute rounding rule is printed
  • Marlie lists Basic at $49 a month for 250 minutes, Standard $99 for 500, Pro $199 for 1,000, and Premium $399 for 2,000 on marlie.ai/pricing, checked October 16, 2026.
  • Overage is $0.35 a minute on Basic and Standard, $0.30 on Pro, and $0.25 on Premium. Our math: the included minutes cost about $0.20 each on every plan, so overage runs about 25% to 80% more.
  • Booking starts at Standard. Basic cannot transfer a call, which is the main reason to skip the cheapest plan.

What it actually does

You forward your business line to a number Marlie gives you. An AI agent answers, takes messages with questions you set, screens out spam and robocalls, and sends a call report by email and text. You paste a website or Google listing and it builds the agent. Marlie says setup takes under 10 minutes.

Each plan adds features. Basic sends text links, one action per call. Standard adds calendar sync, real-time availability, rescheduling, one transfer number, and up to three actions per call. Pro adds checkout links through Shopify and Square, transfer by person or department, product lists, cancellations, custom data fields, and uploaded training documents. Premium adds a dedicated account manager, review calls, multi-location setups arranged by Marlie’s team, and ringing your staff one at a time.

Notification channels, meaning the emails or phones that get call reports, run 2, 4, 8, then unlimited. The pricing page lists a 14-day free trial and cancel anytime. The homepage also mentions a money-back guarantee without giving terms. No setup fee and no annual price are printed.

Who should buy it

Buy it

Buy it if you want AI answering that books into a calendar, your call volume is steady, and you would rather count minutes than calls. Standard at $99 for 500 minutes is the plan most businesses would actually want. Our math: a Basic month with 300 minutes costs $66.50, but Standard only beats Basic once you pass about 393 minutes, so the plan choice is about features, not minutes.

The catch

For comparison, Rosie is also minute-based at $49 for 250 minutes, and Dialzara is another minute-based plan with a lower entry price. Check each page for the booking tier before you pick.

The reason not to buy is Basic. At $49 it takes messages and sends a link, with no transfer and no booking, so a caller who needs a person gets a message instead. Add the $0.35 overage and a first busy month can cost more than Standard. The marketing is also narrow. The homepage leans on locksmith and towing examples, and its claims, such as 1M+ calls handled and $60k a year saved against hiring, have no source on the page. Ask for a trial call on your own questions before paying.

Want help forwarding your number and testing the first calls? Email support@counterandcrew.com, or see nationwide done-for-you setup at /start/ and /installs/.

Who installs this

These listings declare the same aisle Marlie sits on, or they name the software itself. It is not a vendor partner badge. Buying the subscription is the easy part. Getting it configured is the work.

See who installs Marlie Get it installed nationwide

FAQ

What does Marlie cost?

On marlie.ai/pricing (October 16, 2026), Basic is $49 a month for 250 minutes, Standard $99 for 500, Pro $199 for 1,000, and Premium $399 for 2,000. Overage is $0.35 a minute on Basic and Standard, $0.30 on Pro, and $0.25 on Premium. Enterprise is quoted by sales.

Does Marlie have a free trial?

The site shows a 14-day free trial. The homepage setup steps say eligible new customers add a card at checkout with $0 due today. It does not define which customers are eligible, so confirm on the checkout screen.

Which Marlie plan books appointments?

Standard at $99 a month is the first plan that books. It syncs with a calendar, checks availability, and reschedules. Basic only takes messages and sends text links. Cancelling a booking is a Pro feature.