- Allo is a per-seat business phone. Live USD on withallo.com/pricing (October 19, 2026): Solo $15/mo or $10 yearly, Business $45/mo or $32 yearly, Ultra $120/mo or $100 yearly. AI transcripts and summaries are included.
- The AI Receptionist is an add-on at $32/mo per agent billed yearly. Our math: Business plus one receptionist is $64/mo on yearly billing, or $90/mo if both bill monthly at $45 each.
- No setup fees, no contracts, free porting, 7-day Business trial. Extra numbers from $5/mo. Power Dialer $50/mo for the team. Pricing page notes add-on prices are early and can change.
What it actually does
Allo replaces your business phone: one number per seat, mobile and desktop apps, unlimited national calls, recording, and CRM sync on Business and up (HubSpot, Salesforce, Pipedrive, Attio, and others). Receiving SMS is unlimited. Sending to US numbers is included on Business and Ultra. Outbound SMS elsewhere uses credits, with $5 of credit per seat per month included.
The AI Receptionist sits on top of that phone. You turn it on per line. It greets callers, answers from your website and uploaded docs, takes messages, warm-transfers when you want a person, and books into Google Calendar, Cal.com, or Calendly. Pickup can be missed calls only, every call, or business hours only. After the call you get a summary, transcript, and recording. Help docs also describe automatic SMS after a missed call as a Send SMS step in the call flow, which is why this page sits in both the AI receptionist and missed-call text-back aisles.
It is not a standalone answering service you forward into while you keep another phone vendor. Compare that shape to OpenPhone (now Quo) or Rosie, where Rosie is AI answering without replacing your whole phone system.
Who should buy it
Buy it
Buy it if you were already shopping for a shared business line with CRM logging, and you want the same vendor’s AI to cover missed and after-hours rings without a separate answering product. Teams under 250 people are the audience Allo states on the homepage. Business is the plan with the open 7-day trial.
The catch
The reason not to buy is the stack. If you only need an AI to pick up when nobody answers, you still pay for an Allo seat before you pay for the receptionist. Our math puts Business plus one AI agent at $64/mo yearly or $90/mo monthly. A business that is happy with its current phone and only wants after-hours AI should price Rosie or Upfirst first. Also confirm Solo availability: public cards show Solo dollars, but the homepage still points Solo to a waitlist.
Want help picking the seat plus receptionist stack, or wiring calendar booking? Email support@counterandcrew.com, or see nationwide done-for-you setup at /start/ and /installs/.