- Simple Phones lists Basic at $49 a month for up to 100 calls, Advanced at $149 for 500, and Premium at $249 for 2,500 in the pricing table on simplephones.ai/pricing, checked October 12, 2026.
- Every plan has a 14-day free trial, no contract, and free agent revisions. The same site’s FAQ still says plans start at $97 for 100 calls.
- No overage rate is printed. Per the FAQ, going over your monthly calls releases your phone number.
What it actually does
You forward missed calls from your business line, or every call, to a number Simple Phones gives you. An AI agent picks up, answers questions from your website and FAQ documents, books meetings, takes messages, and transfers or escalates to a person when it gets stuck. Your team can get a text, an email, or a webhook when a caller needs something specific. Every call lands in a dashboard with caller, duration, and transcript, and you can test the agent by chat before a customer ever hears it. It also places outbound calls for follow-ups.
The setup is a few questions about your business, then a starter agent. After that you ask their team for changes to wording, voice, FAQs, or integrations, and they make them for free. That suits an owner who does not want to learn another editor. It is slower for one who wants to fix a line at 9 p.m. themselves. Numbers are offered in 25 countries and agents in about 20 languages, which matters for a clinic, a law office, or a property manager with callers outside English.
Pricing, from the live checkout table: Basic $49 a month for 100 calls with 1 agent, language, and number. Advanced $149 for 500 calls and 5 agents. Premium $249 for 2,500 calls and 20 agents. All monthly, 14-day trial, cancel any time. No setup fee and no annual price are printed.
Who should buy it
Buy it
Buy it if a normal month is well under 100 calls and you want someone else to tune the agent. Next to Rosie, the math is close: Rosie Professional is $49 for 250 minutes and books on the calendar only from Scale at $149. Simple Phones counts calls, not minutes, and says its base agent books. Goodcall is $79 for 100 unique callers, then $0.50 each, which at least keeps answering after the cap.
The catch
The reason not to buy is the ceiling. Simple Phones prints no overage price, and its own FAQ says that if you exceed your tier’s calls, your phone numbers are released. A slow month and a busy month look the same on Basic until call 101, and that is the day you need the line most. If your volume swings, start on Advanced at $149 or pick a tool that bills overage. The site also prints two starting prices, $49 in the table and $97 in the FAQ, so read the checkout screen before you enter a card.
Want help wiring forwarding and booking? Email support@counterandcrew.com, or see nationwide done-for-you setup at /start/ and /installs/.
