How we checked this
We opened the US pricing page at aircall.io/pricing on October 13, 2026, on the monthly and annual toggles, and read the FAQ on that page. Essentials is still $40 a license on monthly billing.
What it actually does
Aircall is still Aircall on aircall.io. Legal name Aircall.io, Inc., a Delaware corporation at 44 West 28th Street, New York. Founded in Paris in 2014 (Aircall SAS). It bought Vogent on May 6, 2026 and Piper AI on June 3, 2026. The live brand did not get renamed.
It is a per-seat cloud phone, SMS inbox, and CRM click-to-dial platform for sales and support teams. HubSpot, Salesforce, Zendesk, Pipedrive. That is the product. AI Voice Agents is now its own card, and it can run with or without the phone system. Monthly minimum is $125. Annual minimum is $100. Included use is 50 minutes a month, then $0.49 a minute pay as you go, or $0.39 after 2,500 minutes. Prepaid bundles are still $175 for 500 minutes and $725 for 2,500. The FAQ also lists volume from $0.19 a minute at 10,000 minutes and up. Leftover blogs still print $0.99 a minute. Stale. Do not use them. Call recording, transcription, and those 50 minutes are included. AI Assist Pro is a separate $49 a user a month. That is coaching for a person, not the receptionist.
Missed-call text-back exists as a webhook, Zapier, or Messaging API recipe. It is not a named priced SKU, so it does not get that tag. No reviews product. No listings. No website chatbot. Jobber logs calls. Housecall Pro, Dentrix, Mindbody, and Clio 404.
Who should buy it
Buy it
Buy it if you already live in HubSpot, you have at least three seats, and the job is outbound plus a shared SMS inbox, with optional Voice Agent on inbound. That is who G2 and Capterra review: sales and support operators.
Skip it
Do not buy it if you run a one-location business. OpenPhone is $19 a user with a one-seat floor and Sona on the same line. JustCall is $39 a user monthly cash with a two-seat floor, so $78 before AI. Dialpad is $15 a user and the wrong aisle: UCaaS, empty categories on this directory. Aircall’s closest twin is JustCall, not Dialpad.
The catch
The reason not to buy is the three-seat tax, then the paper. Live list October 13, 2026: Essentials $40, Professional $70 per license per month on the US monthly toggle. Pricing-page cards default to annually at minus 25 percent, which is $30 / $50 billed annually. JSON-LD publishes those annual figures. Do not put $30 on From. Minimum is three licenses on Essentials and Professional (Custom is 25). A one-line business pays $120 a month cash before a $6 extra number, SMS overage, or Voice Agent. The public AI Voice Agents card is $125 a month minimum on monthly billing. We did not re-open the old help-center one-seat plan on this check, so do not invent a dollar for it. ToS: auto-renew same duration, 30-day written non-renewal, cannot decrease licenses mid-term, pay unused seats, no general refund, New York law, jury waiver. AI Voice Agent marketing says cancel anytime. Seat ToS does not.
BBB Aircall New York, live HTML: F, not accredited, eight unanswered complaints in three years. Porting does not stop billing. Reddit: none retrieved.
