Healthcare
Best AI receptionist for medical practices
The refill called while the MA was rooming someone. They booked the urgent care that picked up. Weave at $199 is the dental, optometry, and vet PBX with missed-call text. A medical practice is closer to that than to Jobber, and it is still a dental phone. Smith.ai at $150/75 is a human-backed answering service built for law. Ruby at $250 is live US, low volume. Rosie at $49 and Frontdesk at $99 book Housecall Pro, not a chart. Numa is dealers. We have not reviewed an Athena or Epic phone overlay.
Full aisle (every trade) · Also: Dentists AI receptionists · Chiropractors AI receptionists
| Tool | Verdict | Price | Best for |
|---|---|---|---|
| Smith.ai | Solid pick | $150/mo | Law firms and high-ticket home services that lose real jobs to voicemail |
| Weave | Situational | $199/mo | A US or Canada dental, optometry, vet, or specialty-medical office replacing its PBX. Not a plumber, not a salon, not a law firm. |
| OpenPhone | Situational | $19/user/mo | A Jobber plumber or Clio law firm that wants a shared SMS inbox. Not a Dentrix dentist, not a Mindbody salon. |
| Ruby | Situational | $250/mo | Solo law and other low-volume offices that want a human at 2 a.m. Dispatch-heavy plumbers and salons should keep walking. |
| Goodcall | Situational | $79/mo | Low-volume shops that need a cheap after-hours bot for FAQs and messages, not emergency dispatch |
| Broadly | Skip for most | $799/mo | A plumber who wants reviews, missed-call text-back, and an AI front desk in one bundle, and who gets cancel terms in writing that match the FAQ. |
| JustCall | Skip for most | $39/user/mo | A HubSpot or Salesforce sales team that wants VoIP plus SMS. Not a one-shop plumber, dentist, salon, HVAC truck, or solo law firm. |
| Rosie | Skip for medical practices | $49/mo | Solo home-service owners who want 24/7 pickup and will stay inside 250 minutes, or who will pay Scale $149 when they actually need booking and transfers |
| Frontdesk | Skip for medical practices | $99/mo | Housecall Pro plumbers and HVAC that want cheap AI-only after-hours pickup and will stay near 200 minutes a month |
| Aircall | Skip for medical practices | $40/user/mo | A HubSpot or Salesforce sales team that wants VoIP plus an AI Voice Agent. Not a one-shop plumber, dentist, salon, HVAC truck, or Clio law firm. |
| SignpostAI | Skip for medical practices | $199/mo | HVAC and plumbing shops that want phone answering, if they get cancel terms in writing. Dentists, salons, and law firms should look elsewhere. |
| Numa | Skip for medical practices | Custom | Franchise auto dealerships with a DMS. Not plumbers, dentists, salons, HVAC, or law firms. |
Skip for medical practices
- Rosie and Frontdesk: home-service bots at $49 and $99. They book Housecall Pro and Google Calendar, not a clinical PMS.
- Numa: car dealers. Price is Custom.
- SignpostAI: says dentists should look elsewhere. Price is $199. Not a clinical PBX.
FAQ
What is the cheapest public monthly price for medical practices in this aisle?
OpenPhone lists $19/user/mo as the public monthly price on the review date.
Who medical practices should actually open
Smith.ai
Solid pickPhone answering with a North America human safety net, priced per call, built for law firms first.
Weave
SituationalA dental phone system with missed-call text in the base plan. A plumber is shopping the wrong aisle.
Ruby
SituationalLive US receptionists with a public price list. The minutes round up, and overage is not on the marketing page.