At a glance
- What it does: SimpleTexting sends texts to an opted-in customer list (promos, reminders, drip campaigns, keyword sign-ups) and gives your team a shared inbox for two-way replies. It is not missed-call text-back.
- Who should buy it: A business with a customer list worth texting, such as a salon, gym, dental office, restaurant, or home-service company, that sends a few hundred to a few thousand texts a month and has three or fewer people answering replies.
- Who should skip it: Anyone whose real problem is calls going to voicemail. SimpleTexting has no voice and does not text a caller you missed. Quo at $19 a user a month includes missed-call auto-replies on every paid plan.
- Real monthly cost: SimpleTexting’s 500-credit plan is $29 a month and the 1,000-credit plan is $49, plus $10 a month for a local number and a $4 one-time carrier registration. One number with 1,000 credits and three users is $59 a month before carrier fees, and a fourth user makes it $79. Paid yearly, the 500-credit plan is $23.20 a month, and with the number the page shows $398.40 billed yearly. (simpletexting.com/pricing, November 2, 2026)
- Limits: One credit is one 160-character SMS. Extended texts up to 306 characters cost 2 credits, picture messages cost 3, and incoming picture messages cost 1. Extra credits bill at 5.5 cents each on the 500 plan. Carrier fees average about $0.0025 a US message and are passed through. Monthly credits roll over to the end of the following month and are lost if you downgrade.
- Integrations: SimpleTexting includes Mailchimp and Zapier on every plan, plus API access. Its integrations page lists HubSpot, Salesforce, Google Calendar, QuickBooks, Shopify, and Follow Up Boss. Custom integrations built by its engineers are priced by quote.
- Closest alternatives: Quo at $19 a user a month if you need a business phone line that also texts missed callers. Sendblue at $100 a line if one-to-one iMessage replies matter more than blasts, since Sendblue bans blasts. HighLevel at $97 a month if you want texting, missed-call text-back, and a pipeline in one login.
What it actually does
SimpleTexting is a texting tool for sending to a list. You collect opted-in numbers through keywords, web forms, or an import, then send campaigns, scheduled texts, auto-replies, and drips. Replies land in a shared inbox on desktop or the mobile app, and incoming SMS is free.
Every plan has the same features. You choose by how many credits you send. Monthly: 500 credits for $29, 1,000 for $49, 2,000 for $79, 3,000 for $109, 7,500 for $229, 15,000 for $399, 25,000 for $549, and 50,000 for $899. Paid yearly, those are $23.20 to $719.20 a month, and you get the year’s credits up front. Extra numbers are $10 a month each. Nonprofits get 15% off monthly plans.
It can also text-enable a landline or VoIP number you already use, so customers who text the number on your sign get an answer. SimpleTexting’s own pages advertise a 14-day trial with no credit card and a 30-day money-back guarantee.
Who should buy it
Buy it
Buy it if you already have a list and want to use it: appointment reminders, a slow-week offer, a schedule change. The 1,000-credit plan at $49 covers a weekly text to about 230 customers if messages stay under 160 characters with no images.
Skip it
Do not buy it to stop losing calls. Nothing here answers the phone or texts the person who just hung up. That job sits in the missed-call text-back aisle, and adding SimpleTexting on top means two texting bills.
The catch
If you’d rather not become the software person, we set it up for you, nationwide: start at /start/ or see /installs/.
