Shop OS Setup
one-time setup
+ $149/mo care plan
Fit call, system pick, customer import, quote and invoice templates, payments, team training.
Start this install →How it works / Problem 06 · Run the business
The quote lives in your texts, the schedule lives on a whiteboard, and the invoice lives in a spreadsheet you fill in after dinner. A Shop OS is one system for the quote, the schedule, and the invoice. We pick the right one for your size, move your customers into it, and set it up so the job you quote in the morning is the invoice you send that afternoon. About two weeks. About two hours of your time.
The route at a glance
Same work order as every Counter & Crew install. Bigger move: your customers, your prices, and your team's habits all come along, so the clock runs in weeks, not days.
Station 00 Before Day 1 · Self-serve
Nobody starts a business to do data entry. But somewhere around the second or third hire, the quote is in your texts, the schedule only makes sense to you, and invoices go out when you get to them, which is Sunday. If two or more of these sound familiar, the paperwork is costing you money.
Run the checklist, or pick "Too much admin" in Find AI.
The Shop OS tools we'd buy, with public prices, and the ones to skip.
Station 01 Day 1 · 30 minutes
Thirty minutes, no demo. We trace one real job through your week: where the quote got written, how it got on the schedule, who told the person doing the work, when the invoice went out, and when the money landed. Every spot where something gets retyped is a spot where jobs and money slip. Sometimes the fix is QuickBooks set up properly. Sometimes the system you already pay for has features nobody turned on. We'd rather tell you that than sell you a move.
Bring one recent job, start to finish, and a rough count of your team and office people.
A paperwork report and an honest yes, no, or "use what you have."
Station 02 Day 1–2 · We do the homework
The Shop OS aisle runs from $49 a month to software with no public price at all. Most of the difference is size. A small team needs quotes, a schedule, invoices, and card payments that talk to each other. A business with a full-time scheduler and a full office may need more. We pick from our published scorecard, matched to your team, your accounting, and the number you told us you can spend. You see the score and the monthly cash price before you say yes, not the annual teaser.
Scores, verdicts, and prices as published on /categories/shop-os/, checked Oct 7, 2026. Jobber's pricing page leads with $21 and $29. Those are annual prepaid. Monthly cash is $49.
Station 03 Day 2–10 · Remote, in your accounts
Everything is built in your account, under your login. We import your customer list, load your services and prices, build quote and invoice templates with your logo and terms, connect card payments and your accounting, and put your team on the mobile app. Then we test it the way a real Tuesday goes: quote a job, approve it from a customer's phone, drag it onto the schedule, mark it done from a phone, send the invoice, pay it with a test card, and check that it lands in your books. If it breaks on our test job, it never touches a real one.
Check the price list and the invoice template. Approve them, or tell us what's wrong.
Import, set up, connect payments and accounting, and run test jobs until it's boring.
| Source | What it holds | Status |
|---|---|---|
| Spreadsheet | 240 customers | Imported |
| Phone contacts | 18 duplicates | Merging |
| QuickBooks | Open invoices | Syncing |
| Whiteboard | Next 2 weeks of jobs | Scheduling |
| Price sheet | 22 services | Loaded |
Station 04 Week 2 · 45 + 15 minutes
A 45-minute walkthrough for you and whoever runs the office, then 15 minutes with your team on their phones: see the day, open the job, take the photo, mark it done. Then the runbook: every login in your name, how a job moves from quote to paid, who does what in the app, and how to export your data if you ever leave. Keep us on care, or run it yourself. Either way, nothing is held hostage.
Station 05 Every month · Optional care plan
Every month you get one short report: days from job done to invoice sent, what's still unpaid, and which quotes went quiet. We fix the templates, automations, and settings people trip on, and turn on features when you're ready for them, like a review ask after a paid invoice. Every quarter we re-check your system against our latest scorecard. A Shop OS is the one tool we won't swap lightly, so if it stops fitting, we tell you why and what a move would cost before anything changes.
Days from job done to invoice sent
Illustrative only. Real numbers depend on your team and how fast the habits stick.
The honest clock
Our setup finishes in about two weeks. Your team's habits take longer. Here's what usually happens, and roughly when.
Customers imported, prices loaded, payments connected. Nothing real runs through it until the test job passes.
Someone texts a quote out of habit. Someone forgets to mark a job done. That's normal. We fix the step that trips them.
Once your team marks jobs done from their phones, the invoice can go out before the next appointment starts.
Quote, schedule, and invoice live in one place. You stop retyping and start reading one report.
Who does what
What happens when it works
A Shop OS is where every other install connects. A paid invoice can trigger the review ask. A missed call can become a customer record instead of a sticky note. Housecall Pro includes the review ask on every plan. Jobber puts reviews in a separate Marketing Suite. We'll tell you which one you're buying before you buy it.
Pick your work order
one-time setup
+ $149/mo care plan
Fit call, system pick, customer import, quote and invoice templates, payments, team training.
Start this install →one-time install
+ $99/mo care plan
Review asks after every job, AI-drafted replies, Google Business Profile tune-up.
Start this install →one-time install
+ $99/mo care plan
Text-back on every missed call, AI receptionist, booking link.
Start this install →Shop OS software is paid by you, directly to the vendor. The systems on our scorecard start at $49/mo monthly cash for one user (Jobber Core).
No fit, no charge. If we can't make it work for your business, you don't pay for the install.
Paperwork handled, but the phone still rings out while you're on a job? See the install route for missed calls.
Route A · Missed calls →